/* ZY console — Shopee 店铺运营 COO · 看店 + 动手(shopee_coo_daily_workday_summary.v1 + 受控写)。 老板 2026-07-14:通过系统运营整个 Shopee 店。看=只读监督;动手=受控写(系统建议·人拍板·留痕·可回滚)。 设计来自 Claude Design(ShopeeStoreCooOps),忠实复刻。数据:店铺健康/库存/售后计数读 window.KIT.shopeeDigest (sources.js 已注水);商品操作清单现拉 /ops/boss/shopee/product-operation-list(真号供动手);写=确认那一下 POST 受控端点(execute=true + 前端生成 decision_ref 拍板留痕)。整屏无利润数字;买家 PII 后端已抹。 */ const DSSHOP = window.ZYDesignSystem_d746df; const SHOPEE_SHOP_ID = '1615189128'; function SS(str) { const o = {}; String(str || '').split(';').forEach((d) => { const i = d.indexOf(':'); if (i < 0) return; const k = d.slice(0, i).trim(); const v = d.slice(i + 1).trim(); if (!k) return; o[k.replace(/-([a-z])/g, (_, c) => c.toUpperCase())] = v; }); return o; } function shopeeNum(v) { if (v === null || v === undefined || v === '') return null; const n = Number(v); return Number.isFinite(n) ? n : null; } function shopeeValue(v) { return Number.isFinite(v) ? v : '—'; } function shopeeRow(D, key) { return (D && Array.isArray(D.rows) ? D.rows.find((r) => r && r.source_key === key) : null) || {}; } function shopeeToken() { try { return window.ZY_SESSION_TOKEN || (window.sessionStorage && sessionStorage.getItem('zy_console_token')) || null; } catch (e) { return null; } } function shopeeMoney(v, c) { const n = shopeeNum(v); return n == null ? '—' : (c || 'MYR') + ' ' + n.toFixed(2); } // 受控写动作注册表(endpoint 对齐后端;rev=可逆性 pos可撤/warn可再谈/neg不可撤)。 const SHOPEE_ACT = { price: { key: 'price_update', endpoint: '/ops/boss/shopee/controlled-actions/price-update', label: '改价', rev: 'pos', kind: 'money', warn: false, note: 'Shopee 改价成功后价格读回来会慢几秒;已提交即算成功,别因读到旧价当失败。' }, listing: { key: 'listing_change', endpoint: '/ops/boss/shopee/controlled-actions/listing-change', label: '上下架', rev: 'pos', kind: 'none', warn: false, note: '重新上架偶尔需要平台过审。' }, stock: { key: 'stock_update', endpoint: '/ops/boss/shopee/controlled-actions/stock-update', label: '改库存', rev: 'pos', kind: 'stock', warn: false, note: '' }, item: { key: 'item_update', endpoint: '/ops/boss/shopee/controlled-actions/item-update', label: '改标题', rev: 'pos', kind: 'title', warn: false, note: '' }, return_accept: { key: 'return_decision', endpoint: '/ops/boss/shopee/controlled-actions/return-decision', label: '同意退款', rev: 'neg', kind: 'none', warn: true, note: '' }, return_reject: { key: 'return_decision', endpoint: '/ops/boss/shopee/controlled-actions/return-decision', label: '拒绝并申诉', rev: 'warn', kind: 'reject', warn: false, note: '' }, chat: { key: 'chat_reply', endpoint: '/ops/boss/shopee/controlled-actions/chat-reply', label: '回复买家', rev: 'neg', kind: 'message', warn: true, note: '' }, }; const SHOPEE_RET_STATUS_CN = { REQUESTED: '申请中', PROCESSING: '处理中', ACCEPTED: '已受理', REFUND_PAID: '已退款', CANCELLED: '已取消', CLOSED: '已关闭', JUDGING: '平台介入中', SELLER_DISPUTE: '卖家申诉' }; const SHOPEE_RET_REASON_CN = { NON_RECEIPT: '没收到货', WRONG_ITEM: '发错货', ITEM_WRONG: '与描述不符', ITEM_MISSING: '少件', ITEM_DAMAGED: '商品破损', CHANGE_MIND: '不想要了', MUTUAL_AGREE: '协商一致', OTHER: '其他原因' }; const SHOPEE_ORD_STATUS_CN = { UNPAID: '待付款', READY_TO_SHIP: '待发货', PROCESSED: '处理中', SHIPPED: '已发货', TO_CONFIRM_RECEIVE: '待收货', COMPLETED: '已完成', CANCELLED: '已取消', IN_CANCEL: '取消中', TO_RETURN: '退货退款' }; const retReasonCn = (c) => SHOPEE_RET_REASON_CN[c] || c || '退货'; const retStatusCn = (c) => SHOPEE_RET_STATUS_CN[c] || c || ''; const ordStatusCn = (c) => SHOPEE_ORD_STATUS_CN[c] || c || ''; function shopeeRevText(rev) { return rev === 'pos' ? '可撤 · 已记旧值,可一键改回' : rev === 'warn' ? '可再谈 · 申诉后仍可继续沟通' : '不可撤 · 发出后无法撤回'; } function shopeeGenRef() { const d = new Date(); const p = (n) => String(n).padStart(2, '0'); const rnd = Math.random().toString(16).slice(2, 6).toUpperCase(); return 'DR-' + d.getFullYear() + p(d.getMonth() + 1) + p(d.getDate()) + '-' + p(d.getHours()) + p(d.getMinutes()) + '-' + rnd; } // 受控写:经 /console/api 会话闸(注入内部 key);execute=true 才真写。 async function shopeeWrite(endpoint, body) { const token = shopeeToken(); const res = await fetch('/console/api' + endpoint.slice(4), { method: 'POST', credentials: 'same-origin', headers: Object.assign({ 'content-type': 'application/json' }, token ? { authorization: 'Bearer ' + token } : {}), body: JSON.stringify(body), }); const j = await res.json().catch(() => ({})); return { ok: res.ok, body: j }; } function KitShopee() { const { Icon } = DSSHOP; const D = (window.KIT && window.KIT.shopeeDigest) || {}; const oauth = shopeeRow(D, 'oauth_token_readiness'); const health = shopeeRow(D, 'store_health_readiness'); const inv = shopeeRow(D, 'inventory_health_readiness'); const healthReady = health.source_status === 'ready'; const inventoryReady = inv.source_status === 'ready'; const h = { rating: healthReady && D.shop_rating != null ? D.shop_rating : null, penalty: healthReady ? shopeeNum(D.penalty_total_count) : null, fulfillFail: healthReady ? shopeeNum(health.fulfillment_failed) : null, serviceFail: healthReady ? shopeeNum(health.custom_service_failed) : null }; const invv = { healthy: inventoryReady ? shopeeNum(inv.healthy_count) : null, low: inventoryReady ? shopeeNum(D.low_stock_count) : null, soldout: inventoryReady ? shopeeNum(D.sold_out_count) : null, unknown: inventoryReady ? shopeeNum(inv.unknown_count) : null }; const [products, setProducts] = React.useState({ status: 'loading', rows: [] }); const [returns, setReturns] = React.useState([]); const [orders, setOrders] = React.useState([]); const [chats, setChats] = React.useState([]); const [drawer, setDrawer] = React.useState(null); // { kind, id } const [cf, setCf] = React.useState(null); // { action, kind, id, form, step, decisionRef, busy, error, receipt } React.useEffect(() => { let live = true; const token = shopeeToken(); const get = (path) => fetch('/console/api/boss/shopee/' + path, { credentials: 'same-origin', headers: token ? { authorization: 'Bearer ' + token } : {} }).then((r) => r.json()).catch(() => ({})); get('product-operation-list?shop_id=' + SHOPEE_SHOP_ID + '&limit=50').then((j) => { if (!live) return; const d = j && j.data; if (d && d.read_status === 'product_operation_list_read') setProducts({ status: 'ready', rows: d.products || [] }); else setProducts({ status: 'blocked', rows: [], reason: (d && d.read_status) || 'unknown' }); }); get('return-operation-list?shop_id=' + SHOPEE_SHOP_ID + '&limit=50').then((j) => { if (live && j && j.data && j.data.read_status === 'return_operation_list_read') setReturns(j.data.returns || []); }); get('order-operation-list?shop_id=' + SHOPEE_SHOP_ID + '&limit=50').then((j) => { if (live && j && j.data && j.data.read_status === 'order_operation_list_read') setOrders(j.data.orders || []); }); get('chat-list?shop_id=' + SHOPEE_SHOP_ID + '&limit=50').then((j) => { if (live && j && j.data && j.data.read_status === 'chat_list_read') setChats(j.data.conversations || []); }); return () => { live = false; }; }, []); // 打开退货/订单抽屉时懒加载完整详情(买家 PII 后端已抹)。 const [detail, setDetail] = React.useState(null); React.useEffect(() => { if (!drawer || (drawer.kind !== 'return' && drawer.kind !== 'order')) { setDetail(null); return; } let live = true; setDetail({ loading: true }); const token = shopeeToken(); const path = drawer.kind === 'return' ? 'return-detail?shop_id=' + SHOPEE_SHOP_ID + '&return_sn=' + encodeURIComponent(drawer.id) : 'order-detail?shop_id=' + SHOPEE_SHOP_ID + '&order_sn=' + encodeURIComponent(drawer.id); fetch('/console/api/boss/shopee/' + path, { credentials: 'same-origin', headers: token ? { authorization: 'Bearer ' + token } : {} }) .then((r) => r.json()).then((j) => { if (live) setDetail({ loading: false, data: (j && j.data) || null }); }) .catch(() => { if (live) setDetail({ loading: false, data: null }); }); return () => { live = false; }; }, [drawer]); React.useEffect(() => { const t = () => { if (window.lucide && window.lucide.createIcons) { try { window.lucide.createIcons(); } catch (e) { /* noop */ } } }; t(); }); const prod = (id) => products.rows.find((p) => String(p.item_id) === String(id)) || {}; const chatOf = (id) => chats.find((c) => String(c.conversation_id) === String(id)) || {}; const openAction = (action, kind, id) => { const form = { typed: '' }; if (kind === 'product') { const p = prod(id); if (action === 'price') form.newPrice = p.price != null ? String(p.price) : ''; if (action === 'stock') form.newStock = p.stock != null ? String(p.stock) : ''; if (action === 'item') { form.newName = p.name || ''; form.newDesc = ''; } } if (action === 'return_reject') { form.rejectReason = ''; form.rejectText = ''; } if (action === 'chat') form.message = ''; setCf({ action, kind, id, form, step: 'preview', decisionRef: '', busy: false, error: '', receipt: null }); }; const setForm = (field, val) => setCf((c) => ({ ...c, form: { ...c.form, [field]: val } })); const actionBody = (c, execute, ref) => { const f = c.form; const a = c.action; const base = { shop_id: SHOPEE_SHOP_ID, execute, decision_ref: ref }; if (a === 'price') { const p = prod(c.id); return { ...base, item_id: p.item_id, model_id: p.model_id, old_price: p.price, new_price: parseFloat(f.newPrice) }; } if (a === 'stock') { const p = prod(c.id); return { ...base, item_id: p.item_id, model_id: p.model_id, old_stock: p.stock, new_stock: parseInt(f.newStock, 10) }; } if (a === 'item') { const p = prod(c.id); return { ...base, item_id: p.item_id, old_name: p.name, new_name: f.newName, new_description: f.newDesc || undefined }; } if (a === 'listing') { const p = prod(c.id); return { ...base, item_id: p.item_id, list: p.status !== '在售' && p.status !== 'NORMAL' }; } if (a === 'return_accept') return { ...base, return_sn: c.id, decision: 'accept' }; if (a === 'return_reject') return { ...base, return_sn: c.id, decision: 'reject', dispute_reason: 1, dispute_text: (f.rejectReason ? f.rejectReason + '：' : '') + (f.rejectText || '') }; if (a === 'chat') return { ...base, to_id: chatOf(c.id).to_id, message: f.message }; return base; }; const confirm = async () => { const c = cf; if (!c || c.busy) return; const spec = SHOPEE_ACT[c.action]; const ref = shopeeGenRef(); setCf((x) => ({ ...x, busy: true, error: '' })); const { ok, body } = await shopeeWrite(spec.endpoint, actionBody(c, true, ref)); const data = body && body.data; if (ok && body && body.success && data && data.business_write_performed) { // 乐观更新本地商品状态(可撤动作记旧值) if (['price', 'stock', 'item', 'listing'].includes(c.action)) { setProducts((s) => ({ ...s, rows: s.rows.map((p) => { if (String(p.item_id) !== String(c.id)) return p; if (c.action === 'price') return { ...p, _oldPrice: p.price, price: parseFloat(c.form.newPrice) }; if (c.action === 'stock') return { ...p, _oldStock: p.stock, stock: parseInt(c.form.newStock, 10) }; if (c.action === 'item') return { ...p, _oldName: p.name, name: c.form.newName }; if (c.action === 'listing') return { ...p, status: (p.status === '在售' || p.status === 'NORMAL') ? '已下架' : '在售' }; return p; }) })); } else if (c.action === 'return_accept' || c.action === 'return_reject') { setReturns((rs) => rs.filter((r) => String(r.return_sn) !== String(c.id))); setDrawer(null); } else if (c.action === 'chat') { setChats((cs) => cs.filter((x) => String(x.conversation_id) !== String(c.id))); setDrawer(null); } setCf((x) => ({ ...x, step: 'receipt', decisionRef: data.decision_ref || ref, receipt: data, busy: false })); } else { setCf((x) => ({ ...x, busy: false, error: (data && data.action_status) || (body && body.message) || '写失败,未改动' })); } }; const revert = async () => { const c = cf; if (!c) return; const p = prod(c.id); const ref = shopeeGenRef(); let body = null; if (c.action === 'price' && p._oldPrice != null) body = { shop_id: SHOPEE_SHOP_ID, execute: true, decision_ref: ref, item_id: p.item_id, model_id: p.model_id, old_price: p.price, new_price: p._oldPrice }; else if (c.action === 'stock' && p._oldStock != null) body = { shop_id: SHOPEE_SHOP_ID, execute: true, decision_ref: ref, item_id: p.item_id, model_id: p.model_id, old_stock: p.stock, new_stock: p._oldStock }; else if (c.action === 'item' && p._oldName != null) body = { shop_id: SHOPEE_SHOP_ID, execute: true, decision_ref: ref, item_id: p.item_id, old_name: p.name, new_name: p._oldName }; else if (c.action === 'listing') body = { shop_id: SHOPEE_SHOP_ID, execute: true, decision_ref: ref, item_id: p.item_id, list: (p.status !== '在售' && p.status !== 'NORMAL') }; if (!body) { setCf(null); return; } setCf((x) => ({ ...x, busy: true })); await shopeeWrite(SHOPEE_ACT[c.action].endpoint, body); setProducts((s) => ({ ...s, rows: s.rows.map((x) => { if (String(x.item_id) !== String(c.id)) return x; if (c.action === 'price') return { ...x, price: x._oldPrice }; if (c.action === 'stock') return { ...x, stock: x._oldStock }; if (c.action === 'item') return { ...x, name: x._oldName }; if (c.action === 'listing') return { ...x, status: (x.status === '在售' || x.status === 'NORMAL') ? '已下架' : '在售' }; return x; }) })); setCf(null); }; const rules = ['系统只建议,人拍板才写', '每次写先预演', '确认才生成拍板留痕', '绝不自动执行', '不出利润数字', '买家信息不显示']; const todoCount = returns.length + chats.length; return (
最近核验：{D.generated_at || '未提供'} 授权状态：{oauth.source_status_cn || '未提供'} 这是核验快照，不把核验时间冒充业务日。
{/* 铁律条 */}
动手的铁律 {rules.map((r, i) => ({r}))}
{/* 当前结论 */}
Shopee 店铺（MY）当前监督状态 0 ? 'color-mix(in srgb,var(--warning) 16%,var(--surface));color:var(--warning)' : 'color-mix(in srgb,var(--positive) 14%,var(--surface));color:var(--positive)') + ';font-size:12px;font-weight:600;')}> 0 ? 'CircleAlert' : 'CircleCheckBig'} size={13} />{todoCount > 0 ? '有 ' + todoCount + ' 处待你拍板' : '暂无待拍板事项'}
1
店铺评分 {h.rating != null ? h.rating + ' 分' : '未提供'}，违规扣分 {shopeeValue(h.penalty)}。{healthReady ? ' 请结合发货与客服指标处理。' : ' 店铺健康事实源未就绪，不作原因推断。'}
2
点商品可动手改价 / 上下架 / 改库存 / 改标题。 都先预演「会发生啥」,确认那一下才真写、能改回。
{/* 商品:可操作行(真实数据) */}
商品{products.status === 'ready' ? products.rows.length + ' 款 · 点商品可动手' : ''}
{products.status === 'loading' && (
正在读取商品清单…
)} {products.status !== 'loading' && products.status !== 'ready' && (
商品清单暂时读不到（{products.reason || products.status}）。登录后自动带凭证读取;若 token 过期,等每早 07:00 自动刷新或稍后重试。
)} {products.status === 'ready' && (
{products.rows.map((it) => (
setDrawer({ kind: 'product', id: it.item_id })} style={SS('display:flex;align-items:center;gap:12px;padding:11px 13px;background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--r-sm);cursor:pointer;')}>
{it.name || '(未取到商品名)'}
{it.item_id}
{it.price != null ? shopeeMoney(it.price) : '—'}
库存 {it.stock != null ? it.stock : '—'} · {it.status}
))}
)}
点任一商品打开操作抽屉:改价 · 上下架 · 改库存 · 改标题,都要先预演再确认。型号库存读不到的商品,改价/改库存会禁用。
{/* 网格:售后 / 客服 / 库存 / 店铺健康 / 活动 */}
{/* 售后 */}
售后退货
{returns.length > 0 ? (
{returns.map((r) => (
setDrawer({ kind: 'return', id: r.return_sn })} style={SS('display:flex;align-items:center;gap:10px;padding:10px 12px;background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--r-sm);cursor:pointer;')}>
{retReasonCn(r.reason)}
{retStatusCn(r.status)}
{r.refund_amount != null ? shopeeMoney(r.refund_amount, r.currency) : ''}
))}
点开看详情(买家信息已抹),底部可同意退款或拒绝申诉。金额仅展示不算利润。
) : (
这两周没有退货
是真的没有,不是没读到。
)}
{/* 客服 */}
客服待回
{chats.length > 0 ? (
{chats.map((c) => (
setDrawer({ kind: 'chat', id: c.conversation_id })} style={SS('display:flex;align-items:center;gap:10px;padding:10px 12px;background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--r-sm);cursor:pointer;')}>
{c.preview || '(空消息)'}
买家 · 未回 {c.unread}
))}
) : (
没有待回消息
回复引擎已就绪,有未回时在此逐条处理。
)}
{/* 订单 */}
订单
点开只看不发货
{orders.length > 0 ? (
{orders.slice(0, 8).map((o) => (
setDrawer({ kind: 'order', id: o.order_sn })} style={SS('display:flex;align-items:center;gap:10px;padding:10px 12px;background:var(--surface-2);border:1px solid var(--border-soft);border-radius:var(--r-sm);cursor:pointer;')}>
{o.order_sn}
{ordStatusCn(o.status)}
))}
) : (
近 15 天暂无订单。
)}
只读详情,买家姓名/电话/地址一律不显示。发货走妙手。
{/* 库存 */}
库存
充足
充足
{shopeeValue(invv.healthy)}
快没货
{shopeeValue(invv.low)}
已售罄
{shopeeValue(invv.soldout)}
没读到
{shopeeValue(invv.unknown)}
改库存在商品操作抽屉里做,同样先预演。
{/* 店铺健康 */}
店铺健康
要留意
店铺评分
{h.rating != null ? h.rating : '—'}偏低
违规扣分
{shopeeValue(h.penalty)}
发货没赶上
{shopeeValue(h.fulfillFail)}
客服没回好
{shopeeValue(h.serviceFail)}
回复客服、准时发货能把分补回来。
{/* 活动 待接 */}
活动报名
待接
报活动就是打折,得先算清成本利润才知道值不值。成本在妙手 ERP（未接）,所以这里先不做任何报名操作。等成本与活动接口定案再单独接。
每一次动手都先预演「会发生啥」,你确认那一下才生成拍板留痕、才真写;系统绝不自动改价/退款/发消息。整屏不出现利润数字;买家姓名/电话/地址一律不显示。
{/* 商品操作抽屉 */} {drawer && drawer.kind === 'product' && (() => { const p = prod(drawer.id); const canModel = p.model_id != null; return (
setDrawer(null)} style={SS('position:fixed;inset:0;background:color-mix(in srgb,var(--fg) 32%,transparent);z-index:39;')} />
); })()} {/* 退货 / 订单 / 客服 详情抽屉 */} {drawer && (drawer.kind === 'return' || drawer.kind === 'order' || drawer.kind === 'chat') && (() => { const kind = drawer.kind; const title = kind === 'return' ? '退货详情' : kind === 'order' ? '订单详情' : '客服会话'; const dicon = kind === 'return' ? 'Undo2' : kind === 'order' ? 'Receipt' : 'MessageCircle'; const rd = detail && detail.data && detail.data.return_detail; const od = detail && detail.data && detail.data.order_detail; const c = kind === 'chat' ? chatOf(drawer.id) : {}; const loading = detail && detail.loading; return (
setDrawer(null)} style={SS('position:fixed;inset:0;background:color-mix(in srgb,var(--fg) 32%,transparent);z-index:39;')} />
); })()} {/* 受控写确认流 */} {cf && (() => { const spec = SHOPEE_ACT[cf.action]; const p = prod(cf.id); const f = cf.form; const isReceipt = cf.step === 'receipt'; const kind = spec.kind; const needTyped = spec.warn; const typedOk = !needTyped || (f.typed || '').trim() === '确认'; let filled = true; if (kind === 'money') filled = !!(f.newPrice && parseFloat(f.newPrice) > 0); else if (kind === 'stock') filled = f.newStock !== '' && parseInt(f.newStock, 10) >= 0; else if (kind === 'title') filled = !!(f.newName && f.newName.trim()); else if (kind === 'reject') filled = !!(f.rejectReason && (f.rejectText || '').trim()); else if (kind === 'message') filled = !!((f.message || '').trim()); const canConfirm = typedOk && filled && !cf.busy; let baLabel = '', beforeVal = '', afterVal = '', desc = ''; if (cf.action === 'price') { baLabel = '售价'; beforeVal = shopeeMoney(p.price); afterVal = 'MYR ' + (f.newPrice || '—'); } else if (cf.action === 'stock') { baLabel = '库存'; beforeVal = (p.stock != null ? p.stock : '—') + ' 件'; afterVal = (f.newStock || '—') + ' 件'; } else if (cf.action === 'listing') { baLabel = '状态'; beforeVal = p.status; afterVal = (p.status === '在售' || p.status === 'NORMAL') ? '已下架' : '在售'; } else if (cf.action === 'item') { baLabel = '标题'; beforeVal = p.name || '—'; afterVal = f.newName || '—'; } else if (cf.action === 'return_accept') desc = '将同意此退货,退款发给买家。此操作不可撤回。'; else if (cf.action === 'return_reject') desc = '将向平台申诉此退货,进入平台仲裁。'; else if (cf.action === 'chat') desc = '将把你写的这段文字直接发给买家。发出后不可撤回。'; const revColor = spec.rev === 'pos' ? 'var(--positive)' : spec.rev === 'warn' ? 'var(--warning)' : 'var(--negative)'; return (
受控动作{spec.label}
{!isReceipt && (<> {spec.warn && (
此操作不可撤,确认后立即生效、无法收回。
)} {baLabel && (
{baLabel}（改前）
{beforeVal}
{baLabel}（改后）
{afterVal}
)} {desc && (
{desc}
)} {kind === 'money' && (
MYR setForm('newPrice', e.target.value)} inputMode="decimal" style={SS('flex:1;padding:11px 13px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--fg);font-size:15px;font-family:var(--font-num);font-weight:700;outline:none;')} />
)} {kind === 'stock' && (
setForm('newStock', e.target.value)} inputMode="numeric" style={SS('width:100%;box-sizing:border-box;padding:11px 13px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--fg);font-size:15px;font-family:var(--font-num);font-weight:700;outline:none;')} />
)} {kind === 'title' && (
setForm('newName', e.target.value)} style={SS('width:100%;box-sizing:border-box;padding:11px 13px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--fg);font-size:14px;outline:none;margin-bottom:11px;')} />